교환/반품
교환/반품 안내
교환 및 반품이 가능한 경우
- 수령하신 제품이 주문하신 제품과 다른 제품이 배송이 되었을 경우.
* 수령하신 날을 기준으로 24시간 이내에 고객센터 또는 게시판으로 문의 부탁드립니다.
* 3일 이내에 반송 조치를 취해주셔야 합니다. (왕복교환: 60.000원 반품: 30,000원의 비용이 발생합니다.)
교환 및 반품이 불가능한 경우
- 물품 수령 후 24시간이 지났을 경우.
- 고객님의 부주의로 인해 상품이 훼손된 경우.
- 고객님의 사용 또는 일부 소비에 의하여 상품의 가치가 현저히 감소한 경우.
- 시간의 경과에 의하여 재판매가 곤란할 정도로 상품 등의 가치가 현저히 감소한 경우.
- 복제가 가능한 상품등의 포장을 훼손한 경우. (자세한 내용은 Q/A 게시판, 카카오톡 상담을 이용해 주시기 바랍니다.)
환불안내
제품의 특성상 비트몰 에서는 원칙적으로 환불이 되지 않습니다.
단, 결제후 불가피하게 제품의 품절 사유로 배송이 불가할 시 100% 전액 환불해드립니다.(운영자가 직접 구매자님께 통보)
제품 특성상 단순 변심에 의한 환불은 절대로 안되니 신중한 구매 부탁드립니다.
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![[LOUIS VUITTON-루이비통] 헬멧 백](http://www.bt-mall.com/data/item/1746690882/thumb-7ZSE66CI7KCg7YWM7J207IWY1_100x100.jpg)
![[BULGARI-불가리] 세르펜티 카보숑 크로스 백](http://www.bt-mall.com/data/item/1748051544/thumb-2_100x100.png)
![[BREITLING-브라이틀링] 슈퍼오션 44mm](http://www.bt-mall.com/data/item/1746687783/thumb-7ZmU66m07Lqh7LKY20250628172134_100x100.png)
![[CELINE-셀린느] 아바백](http://www.bt-mall.com/data/item/1747301706/thumb-IMG_40281_100x100.jpg)
![[DIOR-디올] CD 레거시 반지](http://www.bt-mall.com/data/item/1749818650/thumb-22_100x100.png)
![[GUCCI-구찌] GG 마몽 마틀라세 스몰 숄더백](http://www.bt-mall.com/data/item/1746952981/thumb-7ZSE66CI7KCg7YWM7J207IWY1_100x100.jpg)
![[GUCCI-구찌] 오피디아 GG 스몰 토트백](http://www.bt-mall.com/data/item/1747008962/thumb-7ZSE66CI7KCg7YWM7J207IWY1_100x100.jpg)
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@BT-MALL